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The Coca-Cola Company and IUF regarding alleged conduct in Indonesia
Lead NCPUnited States
Supporting NCP(s)
DescriptionThis specific instance concerns the alleged non-observance of the OECD Guidelines by The Coca-Cola Company (TCCC) and an independent bottler’s operations in Indonesia, Coca-Cola Amatil Indonesia (CCAI), owned by Coca-Cola Amatil.
Theme(s)Employment and industrial relations, General policies, Human rights
Date24 Mar 2017
Host country(ies)Indonesia
SourceTrade Union
Industry sectorManufacturing
StatusConcluded
Summary

Read the Final Statement issued by the U.S. NCP concluding the Specific Instance – 25 May 2018


On 24 March 2017, the Office of the U.S. National Contact Point (U.S. NCP) for the OECD Guidelines for Multinational Enterprises (“the Guidelines”) received a “Specific Instance” from the International Union of Food, Agriculture, Hotel, Restaurant, Catering, Tobacco, and Allied Workers Associations’ (IUF) alleging conduct inconsistent with the OECD Guidelines for Multinational Enterprises by The Coca-Cola Company (TCCC) and an independent bottler’s operations in Indonesia, Coca-Cola Amatil Indonesia (CCAI), owned by Coca-Cola Amatil.

 

After thorough review of information shared by both parties, on June 22, 2017, the U.S. NCP offered mediation services to assist the parties to develop a mutually agreed upon resolution to the issues raised. Three days of mediation took place February 27-March 1, 2018 in Washington, DC under the auspices of the U.S. NCP and its professional mediation team from Consensus Building Institute. IUF, TCCC, and Coca-Cola Amatil (CCA) participated in the mediation. While the parties showed a desire to reach agreement, unfortunately they were ultimately unable to bridge their differences. The U.S. NCP encourages the parties to continue a dialogue on the issues raised, and the office stands ready to consider future requests for mediation by the parties under the auspices of the U.S. NCP. The U.S. NCP issued a Final Statement and closed the specific instance.