Action Plan to Strengthen National Contact Points



In December 2018, adherent countries approved the second Action Plan to Strengthen National Contact Points for Responsible Business Conduct, which will cover the period 2019-2021. The Action Plan sets out concrete ways to assist countries in setting up strong and well-functioning NCPs.


The Action Plan contains four tracks of objectives:


  • TRACK ONE: Peer Reviews and Capacity Building (i.e. ensuring that NCPs build capacity by learning from each other)
  • TRACK TWO: Building functional equivalence (i.e. ensuring that NCPs respond to the core criteria spelled out in the Guidelines: visibility, accessibility, transparency, accountability)
  • TRACK THREE: Building and improving tools (i.e. ensuring that NCPs have the knowledge and management tools necessary to fulfil their role as non-judicial grievance mechanisms)
  • TRACK FOUR: Promoting policy coherence (i.e. ensuring that NCPs promote RBC across government so that government policy aligns with RBC objectives)


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