National Contact Points for Responsible Business Conduct (NCPs for RBC) are agencies established by governments. Their mandate is twofold: to promote the OECD Guidelines for Multinational Enterprises, and related due diligence guidance, and to handle cases (referred to as “specific instances”) as a non-judicial grievance mechanism. To date, 49 governments have an NCP for RBC.
Highlights
Statement by the Working Party on Responsible Business Conduct | version française
Guide for National Contacts Points on the Initial Assessment of Specific Instances
This guide considers challenges in initial assessment processes across NCPs and identifies good practice to help ensure consistency and encourage resolution of issues as well as functional equivalence.
Guide for National Contact Points on Follow Up to Specific Instances
This guide considers challenges in initial assessment processes across NCPs and identifie good practice to help ensure consistency and encourage resolution of issues as well as functional equivalence.
Factsheet on National Human Rights Institutions and OECD Guidelines for MNEs | version espagnole
This factsheet can help NCP and National Human Rights Institutions identify synergies and opportunities for promoting business respect and support for human rights in line with OECD and UN guidance.
20 years of NCPs as grievance mechanisms
The year 2020 marks the 20th anniversary of the mandate to NCPs for RBC to act as grievance mechanisms under the OECD Guidelines for Multinational Enterprises. The report Providing access to remedy - 20 years and the road ahead takes stock of NCP’s contribution to access to remedy for RBC impacts over that period.
Find out more about this important milestone
Implementation and tools
Progress report on National Contact Points for Responsible Business Conduct
Guide for NCPs on coordination when handling specific instances
Guide for NCPs on confidentiality and campaigning when handling specific instances
Guide for NCPs on issuing Recommendations and Determinations
Guide for NCPs on Structures and Activities
List of National Contact Points
Learn more about the different National Contact Points on the country links below. The European Union supports the Guidelines as an observer.
Contact us
The OECD Secretariat is responsible for coordination with National Contact Points.
Please direct any queries here.

