National Contact Points for Responsible Business Conduct (NCPs for RBC) are agencies established by governments. Their mandate is twofold: to promote the OECD Guidelines for Multinational Enterprises, and related due diligence guidance, and to handle cases (referred to as “specific instances”) as a non-judicial grievance mechanism. To date, 48 governments have an NCP for RBC.


Statement by the Working Party on Responsible Business Conduct 

French version

Guide for National Contacts Points on the Initial Assessment of Specific Instances

This guide seeks to consider current challenges in initial assessment processes across NCPs and identify good practice to help ensure consistency and encourage resolution of issues as well as functional equivalence.

Guide for National Contact Points on Follow Up to Specific Instances


This guide maps the practice of NCPs by following up on agreements or recommendations that emerge from specific cases. It also identifies good practices to help NCPs ensure the effectiveness of agreements and recommendations.

Training for NCPs on international labour standards


List of National Contact Points

Learn more about the different National Contact Points on the country links below. The European Union supports the Guidelines as an observer.

Download contact details for NCPs

Contact us

The OECD Secretariat is responsible for coordination with National Contact Points.

Please direct any queries here