NCP capacity building


NCPs are governed by the principle of ‘functional equivalence’, meaning that, regardless of their organisational set up, they must function with an equivalent degree of effectiveness. There are four criteria for functional equivalence: visibility, accessibility, transparency and accountability. Moreover, when handling specific instances, NCPs must operate in a way that is impartial, predictable, equitable and compatible with the Guidelines. To achieve functional equivalence and to adapt to the fast moving RBC context, NCPs constantly need to build capacity.


In June 2017, the OECD Ministerial Council Meeting (MCM) made the following commitments with regards to NCPs : “We commit to having fully functioning and adequately resourced National Contact Points and to undertake peer learning, capacity building exercise or a peer review by 2021, with the aim of having all countries peer reviewed by 2023.



In December 2018, adherent countries approved the second Action Plan to Strengthen National Contact Points for Responsible Business Conduct, which will cover the period 2019-2021. The Action Plan sets out concrete ways to assist countries in setting up strong and well-functioning NCPs.


The Action Plan contains four tracks of objectives:


  • TRACK ONE: Peer Reviews and Capacity Building (i.e. ensuring that NCPs build capacity by learning from each other)
  • TRACK TWO: Building functional equivalence (i.e. ensuring that NCPs respond to the core criteria spelled out in the Guidelines: visibility, accessibility, transparency, accountability)
  • TRACK THREE: Building and improving tools (i.e. ensuring that NCPs have the knowledge and management tools necessary to fulfil their role as non-judicial grievance mechanisms)
  • TRACK FOUR: Promoting policy coherence (i.e. ensuring that NCPs promote RBC across government so that government policy aligns with RBC objectives)




One way for NCPs to assess and improve the way they achieve functional equivalence is through peer reviews. Peer reviews serve to highlight the achievements of individual NCPs, and can also provide support for improvement. Peer reviews also constitute a beneficial learning process for all NCPs involved in the peer review.


Peer review procedure

The procedure for conducting peer reviews is governed by the Revised Core Template for Voluntary Peer Reviews of NCPs (2019).


Planned peer reviews

2021: Australia, Ireland, Greece, Sweden, Spain.

2022: Luxembourg, Slovenia, New Zealand, Portugal, Colombia, Peru and Tunisia

2023: Mexico, Latvia, Romania, Estonia, Hungary


Browse completed peer reviews


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