What are National Contact Points for RBC ?

National Contact Points for Responsible Business Conduct (NCPs for RBC) are agencies established by governments. Their mandate is twofold: to promote the OECD Guidelines for Multinational Enterprises, and related due diligence guidance, and to handle cases (referred to as “specific instances”) as a non-judicial grievance mechanism. To date, 51 governments have an NCP for RBC.

All 51 governments adhering to the OECD Guidelines have the legal obligation to set up an NCP. Today, NCPs make up a network and a community of practitioners, dealing with a wide array of impacts involving companies either through their operations or their supply chains. In 2020, NCPs celebrated 20 years as non-judicial grievance mechanisms.

Find out more about NCPs  |  Browse resources on NCPs

In focus


  • 14 February 2024 - Webinar: The Irish Department of Enterprise, Trand and Employment holds a webinar on Responsible Business landscape highlighting three Responsible Business initiatives: The OECD Guidelines for Multinational Enterprises on Responsible Business Conduct, the EU Corporate Sustainability Reporting Directive, and the proposed EU Directive on Corporate Sustainability Due Diligence. Information and registrations here.

  • 27 June 2023 - The Polish NCP organises a conference in Warsaw on the newly updated OECD Guidelines for Multinational Enterprises. The event will be held in Polish with simultaneous translation into English and Polish Sign Language. You can access the live broadcast here (11:00-13:00 Warsaw time).
  • 29 November 2022 - The Uruguayan NCP, in co-operation with the OECD Centre for Responsible Business Conduct (RBC), hosted a conference on RBC in Montevideo. More information on the Uruguayan NCP.
  • 22-24 November 2022 - The on-site visit for the peer review of the Peruvian NCP took place in Lima. Portuguese and Norwegian peer reviewer NCPs met, among others, with trade union, business, CSO, and government representatives. The report is expected to be published in 2023. More information on the Peruvian NCP.

NCPs as grievance mechanisms

Browse the NCP database

Got a grievance related to the non-observance of the OECD Guidelines?

The ‘specific instance’ procedure is designed to facilitate the resolution of disputes related to the implementation of the Guidelines by companies.

Any person that can demonstrate an ‘interest’ (broadly defined) in reporting issues can file a case with an NCP.


Find out how NCPs handle cases

NCP capacity building

While all NCPs are different, they need to achieve ‘functional equivalence’, meaning that, they must function with an equivalent degree of effectiveness. To stay effective and to adapt to the fast-moving RBC context, NCPs constantly need to build capacity.

Find out more about how NCPs address the requirements of functional equivalence and build capacity

Meet the NCPs

Learn more about the different National Contact Points on the country links below. 

Download contact details for NCPs


Contact us

The OECD Secretariat is responsible for coordination with National Contact Points.

Please direct any queries to

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