|Telemarketing in Brazil|
|Supporting NCP(s)||None Selected|
|Description||Specific instance notified by the trade unions Bank Workers Union of São Paulo, Osasco and Região and Unified Central Workers (CUT) regarding the activities of the multinational enterprise Atento S.A. operating in Brazil.|
|Theme(s)||Concepts and principles|
|Date||28 Feb 2012|
|Industry sector||Other service activities|
Read the final statement issued by the Brazilian NCP concluding the specific instance - 28 January 2015
In February 2012, the Brazilian NCP received a request for review by the trade unions Bank Workers Union of São Paulo, Osasco and Region and Unified Workers' Central (CUT) alleging that Atento S.A. had breached the concepts and principles provisions of the Guidelines in Brazil.
After providing assistance to parties the notifier informed the NCP that they had reached a resolution with the company in question. On 28 January 2015, the NCP therefore concluded the specific instance and issued a final statement detailing the process and decision.