Read a summary by the Canadian NCP.

In January 2005 the Canadian NCP received a request for review from an international trade union alleging that a Canadian multinational enterprise had breached the employment and industrial relations provisions of the Guidelines in Sri Lanka. The international union was acting on behalf of a local union, and they specifically alleged that the company, through its handling of a labour dispute with its employees, had violated recommendations of the Guidelines.

The international union met with the NCP to present its concerns. The NCP was also in contact with the company to hear its side of the story. Information relating to the labour dispute was also obtained from Canada's mission in Sri Lanka. The mission was informed that the local office of the Department of Labour was working to resolve the matter which would include the signature of a Memorandum of Understanding with the agreed final decisions/settlements. In light of that development, and the fact that the union workers returned to work, the NCP decided that it would be inappropriate for Canada's NCP to seek the participation of the parties in a dialogue in an alternative forum. The NCP sent a letter to both parties in November 2005 informing them of the NCP decision to conclude the specific instance.

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