Individual from Iraq & Kone Oyj
Lead NCPFinland
Supporting NCP(s)
DescriptionSpecific Instance submitted by an individual from Iraq concerning an alleged non-observance of the OECD Guidelines by Kone Oyj, an international engineering and service company.
Theme(s)General policies, Employment and industrial relations, Combating bribery, bribe solicitation and extortion
Date1 Mar 2020
Host country(ies)Iraq
Industry sectorOther service activities
StatusNot accepted

Read the final statement issued by the Finnish NCP on 24 September 2020: English

On 1 March 2020, an individual from Iraq submitted a specific instance alleging that Kone Oyj, an international engineering and services company, had not observed the General Policies (Chapter II), Employment and industrial relations (Chapter V) and Combating Bribery, Bribe Solicitations and Extortion (Chapter VII) provisions of the OECD Guidelines. The submitter claimed Kone Oyj’s Middle Eastern subsidiary requested his company to operate via a Kone distributor in Jordan to sell Kone equipment in Iraq. The submitter claimed the Kone distributor in Jordan no longer provided his company contracts after he informed Kone Middle East that his company paid a high commission for its fees to the Kone distributor in Jordan. As a result, the submitter claimed his company suffered financial losses and is seeking compensation. 

On 24 September 2020, the Finnish NCP published an initial assessment deciding to not accept the specific instance for further examination considering that the issues were a commercial dispute that does not fall under the scope of the OECD Guidelines.