Committee Seeking Justice for Alethankyaw (CSJA) & Telenor
Lead NCPNorway
Supporting NCP(s)
DescriptionSpecific Instance submitted by the Committee Seeking Justice for Alethankyaw (CSJA), an NGO, concerning an alleged non-observance of the OECD Guidelines by Telenor, a telecommunications MNE.
Theme(s)General policies, Human rights
Date19 Dec 2019
Host country(ies)Myanmar
Industry sectorInformation and communication
StatusIn progress

Read the intial statement issued by the Norwegian NCP on 28 October 2020: English

On 16 December 2019, the Committee Seeking Justice for Alethankyaw (CSJA), an NGO, submitted a specific instance alleging that Telenor, a telecommunications MNE and its subsidiary Telenor Myanmar, did not observe the General Policies (Chapter II) and Human Rights (Chapter IV) provisions of the OECD Guidelines. The submitter claimed that the company did not carry appropriate due diligence and raised issues regarding land acquisition and a network closure in Myanmar. More specifically, the incident concerned an event when the military allegedly used an inactive telecommunications tower owned and operated by a vendor of Telenor Myanmar to open fire on unarmed civilians from the village of Alethankyaw, Rakhine State in August 2017. The submitter requests a fair and impartial investigation of the issues raised, and does not seek financial compensation.

On 28 October 2020, the Norwegian NCP issued its initial statement accepting the case as it found that the issues raised merited further examination.

The NCP is currently offering its mediation services to the parties.

All the documents in the case - the complaint, the companies’ response to the complaint and initial assessment – are available on Norway NCP’s website