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Wider Earthquake Canterbury Network (WECAN) & an enterprise active in the financial and insurance activities sector
Lead NCPNew Zealand
Supporting NCP(s)
DescriptionSpecific instance alleging a non-observance of the OECD MNE Guidelines.
Theme(s)Human rights, General policies
Date24 Jul 2015
Host country(ies)New Zealand
SourceNGO
Industry sectorFinancial and insurance activities
StatusNot accepted
Summary

Read the Final Statement published 10 September 2024: English


On 24 July 2015, the NGO Wider Earthquake Canterbury Network (WECAN), on behalf of an individual, submitted a specific instance to the NZ NCP alleging that an enterprise active in the Financial and insurance activities sector had not observed the General Policies (Chapter II) and Human Rights (Chapter IV) provisions of the Guidelines. Specifically, issues related to the company’s handling of an insurance claim concerning earthquake-related damage to the individual’s property in Christchurch following the events of the 2010 and 2011 Canterbury earthquakes, and the enterprise’s inaction after these issues were raised. The NZ NCP received ten specific instances related to the earthquakes.

While the decision not to accept the case was made and communicated to the parties previously, the specific instance was not formally closed until 10 September 2024, when the NCP published a final statement deciding not to accept the case for further examination. The decision was made as the issues raised could not be considered material and substantiated.


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