What are National Contact Points for RBC ?

National Contact Points for Responsible Business Conduct (NCPs for RBC) are agencies established by governments. Their mandate is twofold: to promote the OECD Guidelines for Multinational Enterprises, and related due diligence guidance, and to handle cases (referred to as “specific instances”) as a non-judicial grievance mechanism. To date, 50 governments have an NCP for RBC.

All 50 governments adhering to the OECD Guidelines have the legal obligation to set up an NCP. Today, NCPs make up a network and a community of practitioners, dealing with a wide array of impacts involving companies either through their operations or their supply chains.

Find out more about NCPs


In focus


  • 16 June - OECD Forum on Responsible Business Conduct | Conversations with the NCPs for RBC
  • 23 September - 16:30-18:00 CET: Dutch and Australian NCPs speak at Panel on access to remedy for human rights impacts in the tech sector at the multi-stakeholder consultation event organized by UN Human Rights. | Details and Registration

Resources on NCPs

A variety of resources are available to learn more about NCPs and their activities. This includes annual reports, progress reports, statements from the Working Party on RBC, and peer reviews of the adhering government’s NCPs.


Browse resources on NCPs

The role of NCPs in case of a grievance

Got a grievance related to the non-observance of the OECD Guidelines? The ‘specific instance’ procedure is designed to facilitate the resolution of disputes related to the implementation of the Guidelines by companies. Any person that can demonstrate an ‘interest’ (broadly defined) in reporting issues can file a case with an NCP.


Find out how NCPs handle cases


Browse the OECD Case database


NCP capacity building

While all NCPs are different, they need to achieve ‘functional equivalence’, meaning that, they must function with an equivalent degree of effectiveness. To stay effective and to adapt to the fast moving RBC context, NCPs constantly need to build capacity.

Find out more about how NCPs address the requirements of functional equivalence and build capacity

Meet the NCPs

Learn more about the different National Contact Points on the country links below. 

Download contact details for NCPs


Contact us

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