National Contact Points for Responsible Business Conduct promote the Guidelines, respond to enquiries and provide a mediation and conciliation platform to help resolve cases of alleged non-observance of the Guidelines (known as "specific instances"). To date, 48 governments have committed to create an NCP for RBC.


Guide for NCPs on coordination when handling specific instances


This paper considers current challenges in specific instance coordination amongst NCPs and identifies good practice to help ensure consistency and encourage the resolution of issues. 

Guide for NCPs on confidentiality and campaigning when handling specific instances


Balancing confidentiality and transparency in the context of specific instance processes is an ongoing challenge for NCPs. This paper addresses these challenges and provides guidance.

                         Access the database


List of National Contact Points

Learn more about the different National Contact Points on the country links below. The European Union supports the Guidelines as an observer.

Download contact details for NCPs

Contact us

Kathryn Dovey is responsible for coordination with National Contact Points at the OECD.

Send Kathryn an email