Mr. Lee & Häagen-Dazs Korea and General Mills Korea
Lead NCPKorea, Republic of (South)
Supporting NCP(s)
DescriptionSpecific instance alleging a non-observance of the OECD Guidelines.
Theme(s)General policies, Disclosure, Human rights, Employment and industrial relations, Environment, Consumer interests
Date6 Oct 2020
Host country(ies)Korea
Industry sectorWholesale and retail trade
StatusNot accepted

Read the final statement of the Korean NCP: English

On 6 October 2020, Mr. Lee, an individual, submitted a specific instance to the Korean NCP alleging that Häagen-Dazs Korea and General Mills Korea had violated the General Policies (Chapter II), Disclosure (Chapter III), Human Rights (Chapter IV), Employment and Industrial Relations (Chapter V), Environment (Chapter VI), and Consumer Interests (Chapter VIII) principles of the Guidelines regarding the products’ expiring date marking, disciplinary actions, and management information, among other things.

On 13 April 2021, the NCP issued its initial assessment and decided not to accept the case on the basis that the claims were not substantiated and therefore did not merit further consideration. The Korean NCP nevertheless recommended that the aforementioned companies provide further clarification to Mr. Lee in good faith.