Four trade unions (IUF, EFFAT-IUF, SEIU, UGT) & APG Asset Management
Lead NCPNetherlands
Supporting NCP(s)Norway, United States
DescriptionSpecific instance alleging a non-observance of the OECD MNE Guidelines.
Theme(s)General policies, Human rights, Employment and industrial relations
Date18 May 2020
Host country(ies)Australia, Brazil, Chile, Colombia, France, United Kingdom, United States
SourceTrade Union
Industry sectorFinancial and insurance activities
StatusIn progress

Read the initial statement, published 20 May 2021: English

On 18 May 2020, four trade unions, the International Union of Food, Agricultural, Hotel, Restaurant, Catering, Tobacco and Allied Workers' Associations (IUF), the European Federation of Food, Agriculture and Tourism Trade Unions (EFFAT-IUF), the Service Employees International Union (SEIU) and the União Geral dos Trabalhadores (UGT), submitted a specific instance to the Dutch NCP alleging that McDonald’s Corporation, a company active in the food sector, APG Asset Management and Norges Bank, two companies active in the financial sector, did not observe the General Policies (Chapter II), Human Rights (Chapter IV), and Employment and Industrial Relations (Chapter V) provisions of the Guidelines. The notification regards alleged gender-based violence and harassment (GBVH) in the global operations of McDonald's Corporation and related due diligence by two institutional investors of McDonald’s: APG Asset Management and Norges Bank (NBIM).

Although the case was initially submitted to the Dutch NCP, with a request to coordinate with the Norwegian NCP, the Dutch NCP also coordinated with the US NCP, given that McDonald’s Corporation is headquartered in the United States. The Dutch, US and Norwegian NCPs agreed to split the case into three separate specific instances, but with close coordination. The US NCP would handle the specific instance concerning McDonald's Corporation, the Norwegian NCP the specific instance related to NBIM and the Dutch NCP the specific instance regarding APG.

On 20 May 2021, the Dutch NCP accepted the case involving APG Asset Management for further examination and has offered its good offices. Both sides have accepted the offer and mediation is expected to begin in the next few months.