FNV & Just Eat
Lead NCPNetherlands
Supporting NCP(s)Israel
DescriptionSpecific instance alleging a non-observance of the OECD MNE Guidelines.
Theme(s)Concepts and principles, General policies, Human rights, Employment and industrial relations
Date22 Feb 2021
Host country(ies)None
SourceTrade Union
Industry sectorAccommodation and food service
StatusIn progress

Read the initial assessment, published 22 July 2021: English

On 22 February 2021, FNV, the largest trade union in the Netherlands, alleged that 10bis, an Israeli subsidiary of Just Eat, had not observed the Concepts and Principles (Chapter I), General Policies (Chapter II), Human Rights (Chapter IV), and Employment and Industrial Relations (Chapter V) provisions of the Guidelines. Specifically, the issue concerns the due diligence practices of Just Eat as a parent company for the actions of their subsidiaries, in this case 10bis, and the right of workers to organize themselves in a trade union.

The case was sent also to the Israeli NCP regarding the involvement of 10bis. The NCPs of the Netherlands and Israel will handle the cases separately, but coordinate their actions.

On 22 July 2021, the Dutch NCP published the intitial assessment accepting the case for further consideration, offering the parties its good offices. FNV has already accepted the good offices of the NCP while has yet to respond. The NCP will continue to encourage the company to accept the good offices.