Grupa OLX Sp. z o.o. and Frank Bold Foundation
Lead NCPPoland
Supporting NCP(s)Netherlands
DescriptionSpecific instance alleging a non-observance of the Guidelines by Grupa OLX Sp. z o.o.
Theme(s)General policies, Environment, Consumer interests
Date9 Apr 2018
Host country(ies)Poland
Industry sectorInformation and communication

Read the initial assessment issued by the Polish NCP – 25 June 2018 – English | Polish

Read the final statement issued by the Polish NCP – 13 June 2019 – English | Polish

Read the Monitoring Note (follow-up statement) issued by the Polish NCP - 28 July 2020 - English | Polish

On 9 April 2018, the Frank Bold Foundation, an NGO, submitted a specific instance alleging that Grupa OLX Sp. z o.o., an internet service company, did not observe the OECD Guidelines.

The submitter alleged that the company did not observe the General Policies, Environment, and Consumer Interests chapters of the OECD Guidelines by allowing customers to advertise the sale of furnaces used to burn processed oil and discarded wooden railway sleepers on its portal. The submitter asserted that the burning of these objects violates environmental protection provisions, as they are considered hazardous waste.

On 25 June 2018, the Polish NCP published its initial assessment accepting the case and offered its good offices. On 13 June 2019, the NCP published a final statement concluding that the parties reached an agreement. The parties signed a letter of intent on 25 April 2019, and agreed that the submitter would monitor the content of advertisements and the company would delete advertisements violating environmental protection provisions. Furthermore, the submitter would support the company in its actions aimed at protecting the environment, aligned with environmental protection and sustainable development principles.

After a year, the NCP conducted a follow-up on the implementation of the provisions of the concluded agreement. On 7th August 2020, the NCP published a Monitoring Note (follow-up statement), in which it recommended the Grupa OLX Sp. z o.o. to keep up its improved approach both in the context of internal activities related to increasing employee awareness, as well as in cooperation with external partners. The NCP also recommended the notifier to continue to engage in maintaining cooperation with the Company.